Good question! But no, we advise you not to use Oopsie Heroes in combination with a nappy. Here is why: when you place the sensor on the outside of a nappy it can’t detect the urine, placing it on the inside would block the sensor signal. Next to that, experts advise people to not use nappy anymore as soon as you start using a bedwetting alarm. The learning curve of the child will be much less since the nappy makes the child feel too protected and he or she won't notice when the nappy gets wet. So, it’s better not to use nappy.
Using the stickers provided, place the sensor on the outside of the undergarment or pyjama trousers, in the area where a leakage is expected.
Nope, no Bluetooth signals. We use sound to communicate with the mobile device. How cool is that?!
Yep! Depending on the thickness of the blanket the sound volume will be high or low. A thicker blanket = a lower volume. The sensor has a reach of about 3 meters.
You can use a wet tissue to clean the sensor. Please don’t put it under water.
Sure! The sensor can be used many times! Just replace the adhesive if it has become wet or if it no longer attached for a nights sleep.
We advise to place the mobile device in your child's bedroom within a 2-3 meter distance from the bed.
Oopsie Heroes PLUS is backed by a limited manufacturer's warranty against any defects in materials and/or workmanship: Before opening (1) years and 90 days from the first day of use. Defects discovered within the warranty period should be reported to Oopsie Heroes Australia at email@example.com
In the unlikely event that your Oopsie Heroes PLUS develops a fault phase contact our customer support care team on firstname.lastname@example.org and we'll be happy to help, including providing a replacement if necessary.